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What Governs Your Account on 89bit

Using 89bit — whether you deposit via bKash, Nagad, or Rocket, or access the lobby on mobile — means you agree to the terms set out here. Availability and eligibility depend on your local law and the regions where access is permitted.

Account TermsPayment RulesEligibility & JurisdictionPrivacy & DataPolicy Updates
89bit What Governs Your Account on 89bit
DATA AND SECURITY

How We Handle Your Account and Data

Your account security and the handling of your personal data are built into how 89bit operates day to day. We apply standard encryption across login sessions and payment flows — when you authenticate via OTP or process a withdrawal through Nagad or Rocket, that session is protected in transit. We retain account and transaction data for as long as required to operate your account and meet our obligations; you can contact support to ask what data we hold and to request corrections. Cookies on the site support session management and basic analytics — you can manage cookie preferences through your browser settings.

Account Security

Login sessions use OTP verification. If you notice activity you did not initiate, contact support immediately and we will review the access log tied to your account.

Data Retention

We keep your account data and transaction history for as long as your account is active and for the period required afterward. You can request a summary of what we hold by contacting support.

Cookies and Tracking

Cookies help us keep your session active and understand how the lobby is used. No third-party advertising cookies are set without disclosure. Adjust your browser settings to control what is stored.

Data Correction Requests

If any detail in your account record is incorrect — name, contact information, wallet reference — submit a correction request through email support with your account ID attached.

LEGAL CONTACT

Reach Us About a Policy Question

If you have a question about how these terms apply to your account, how your data is handled, or how to request a change, our support team can help. Queries about account eligibility, transaction disputes, or policy clarifications go through the same channels as general account support.

Team online

Live Chat

Open the chat window from your account dashboard. A support agent can clarify how specific terms apply to your bKash, Nagad, or Rocket transactions and account status.

Email Support

Send detailed policy or data-related queries by email. Include your account reference so we can locate your records and respond with specifics rather than a generic reply.

Account Help Centre

The Help Centre covers common questions about account rules, payment terms, and what to do if your access is restricted or a transaction needs review.

Common Questions About These Terms

Real questions about how these terms work in practice, answered directly.

They apply to anyone who opens an account on 89bit and uses the platform. Eligibility depends on your location and whether access is permitted under your local law and in your region.

Yes. Payments via bKash, Nagad, or Rocket are also governed by those providers' own terms. Both sets of terms apply when you make a deposit or withdrawal through those wallets.

The updated terms appear on this page. Continuing to use your account after an update means you accept the new version. Check this page periodically if you want to stay current.

Contact our support team by email with your account reference. We will identify what data we hold on your account and respond with the details you are entitled to see.

Yes. We may suspend or close accounts where terms are breached, fraud is suspected, or where regional or regulatory requirements apply. You will be notified through your registered contact details.

Start with live chat or email support. Provide your account ID and the transaction reference. Our team reviews the record and responds with a finding based on the actual transaction data.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.