Reference

How 89bit Handles Your Personal Information

Your account data, payment details, and browsing activity are handled with care at 89bit. This policy explains what we collect, why we collect it, and how you can request changes — access depends on your local law and eligible regions.

Account Data ProtectedbKash & Nagad Transactions CoveredCookie Controls AvailableData Request Support
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89bit How 89bit Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or remove data tied to your 89bit account, our support team handles these requests directly. Response times depend on the nature of your request and verification requirements — we'll confirm receipt and keep you updated through the same channel you used to reach us.

Live Chat Start a chat from your account dashboard. Available for account and data queries during support hours.
Email Support Send your data request to our support address. Include your registered account details so we can verify your identity.
Account Settings Some data preferences — including cookie controls and marketing opt-outs — can be managed directly inside your account settings.
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts at 89bit. Here is what that looks like in practice across the four areas that matter most to you.

Account Security

Your account is protected with password hashing and session controls. We flag unusual login activity and may require re-verification before processing a withdrawal request.

Cookie Controls

We use cookies for session management and analytics. You can adjust non-essential cookie preferences through the cookie banner or your account settings at any time.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations in your region. Payment records follow the same schedule.

Requesting Changes

To access, correct, or delete your data, contact support with your account details. We verify your identity before acting on any data request to protect your account.

Privacy Questions We Hear Most

Straight answers to what Bangladesh account holders ask about their data at 89bit.

We collect your name, contact details, and the information needed to verify your identity. Once you make a deposit, transaction data from your bKash, Nagad, or Rocket wallet is also recorded against your account.

Yes. Payment identifiers tied to bKash, Nagad, and Rocket transactions are stored in encrypted form and accessed only for transaction processing, fraud checks, and account verification purposes.

You can. Contact our support team with your registered account details and request a data summary. We verify your identity first, then process the request within a reasonable timeframe.

Log into your account, go to settings, and adjust your communication preferences. You can also reply to any marketing email with an opt-out request and we will action it promptly.

Only with payment processors and fraud-prevention services needed to complete your transactions. We do not sell your data. Third parties we work with are bound by data-handling agreements.

We retain account and transaction records for a period after closure as required by applicable law in your region. Once that period ends, data is deleted or anonymised in line with our retention schedule.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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