Reference

Terms That Govern Your 89bit Account

These terms set out what you agree to when you open and use an account with 89bit. Access to our platform depends on your local law and eligible region, so read these conditions carefully before you proceed.

Account eligibility applies by regionbKash, Nagad, Rocket payments coveredBangladesh-focused access rulesTerms updated when we notify you
89bit Terms That Govern Your 89bit Account
HOW WE UPHOLD TERMS

How 89bit Manages These Commitments

These terms exist to protect both your account and the integrity of the platform. Below is how we handle the key obligations that affect you most directly — from account security to how we act when terms are updated or disputed.

Account Security

Your account is protected by OTP verification at login. We never ask for your bKash, Nagad, or Rocket PIN — keep that detail private and contact us if anything looks wrong.

Data Handling

We collect only what is needed to run your account and process payments. Your wallet details are used solely for the transaction you authorise and are not shared with third parties outside our payment process.

Term Change Notification

Any update to these terms is communicated through your registered account before it takes effect. You will always have notice before a change applies to your use of the platform.

Dispute Process

Raise a payment or account dispute through live chat or email with your transaction reference. Our team reviews each case against the terms and responds with a clear outcome and next step.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account under these conditions, our support team is available to help. Reach out through the channel that works for you — we respond to account and terms queries directly.

Team online

Live Chat

Start a live chat session from any page on the platform. Our team handles terms queries, account questions, and payment disputes in real time.

Email Support

Send your terms-related query to our support email with your account ID and the section in question. We aim to respond with a clear, specific answer.

Account Help Centre

Your account dashboard includes a help section where common terms questions are addressed. Check there first for fast answers on wallet rules and eligibility.

Frequently Asked Questions About These Terms

These are the questions we hear most often about how our terms work. If yours is not here, reach out through live chat or email with your account ID ready.

These terms apply to anyone who registers or uses an 89bit account. Access is subject to your local law and eligible region — eligibility is your responsibility to confirm before registering.

We will notify you through your registered account before any change takes effect. If you continue using the platform after that notice, you have accepted the updated terms.

No. One account per person is the rule. Duplicate accounts are a breach of these terms and may result in suspension. If you have lost access to your account, contact support to recover it.

Deposits are credited once your wallet confirms the transfer. Withdrawals go back to the verified wallet on your account. The wallet you withdraw to must match the one used for deposits.

Contact us via live chat or email with your transaction reference number and account ID. We review payment disputes against these terms and respond with a specific outcome.

The terms are the same across all regions, but access and eligibility depend on local law where you are. Players in Dhaka and elsewhere must confirm that using the platform is permitted under their local law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.